Effective Date: August 26, 2026
These SMS Terms & Conditions govern text messages sent by Mark Westby Company affiliated companies, including Mark Westby & Associates, Inc. and Westby Truck Lines, LLC.
The particular Mark Westby Company affiliate communicating with you may identify itself in its messages.
SMS Program Description
Mark Westby Company affiliates use SMS text messaging to communicate with drivers, employees, customers, carriers, vendors, and other authorized recipients regarding transportation, logistics, employment, and business operations.
Depending on your relationship with us, messages may include:
- Dispatch and load information
- Load assignments
- Pickup and delivery information
- Appointment and scheduling updates
- Driver or operational instructions
- Safety and compliance communications
- Document and paperwork requests
- Equipment and maintenance communications
- Administrative notifications
- Customer or carrier communications
- Other transportation, logistics, employment, or business-related communications
Our operational SMS programs are primarily intended to provide informational and transactional communications rather than marketing or promotional messages.
Consent to Receive SMS Messages
By providing your mobile telephone number and affirmatively opting in to an SMS program offered by a Mark Westby Company affiliate, you consent to receive SMS messages associated with that program at the mobile number you provide.
Consent applies to the particular SMS program and Mark Westby Company affiliate identified when consent is obtained.
Consent to receive SMS messages is voluntary and is not a condition of purchasing goods or services.
Message Frequency
Message frequency varies.
The number and frequency of messages you receive will depend on your relationship with us and applicable transportation, dispatch, employment, or other operational activity.
Message and Data Rates
Message and data rates may apply.
Your wireless carrier’s standard messaging and data rates may apply to SMS messages sent or received under these programs.
Opting Out
You may opt out of an SMS program at any time by replying STOP to a message.
After submitting a valid STOP request, you may receive a confirmation message acknowledging your opt-out. You will no longer receive messages through that SMS program unless you subsequently provide consent to receive messages again.
Opting out of SMS messaging does not prevent us from communicating with you through other appropriate communication methods.
Help
For assistance with an SMS program, reply HELP to a message or contact the applicable Mark Westby Company affiliate using the contact information provided on our website.
Privacy
Your privacy is important to us.
Mobile telephone numbers, SMS opt-in information, and SMS consent information are not sold or shared with third parties or affiliates for their marketing or promotional purposes.
Information associated with our SMS programs is handled in accordance with the Mark Westby Company Privacy Policy, available on our website.
Wireless Carriers
SMS delivery is subject to the availability and operation of participating wireless carriers and telecommunications networks.
Mark Westby Company and its affiliates are not responsible for delayed or undelivered messages resulting from circumstances outside our reasonable control.
Wireless carriers are not liable for delayed or undelivered messages.
Changes to These Terms
We may modify these SMS Terms & Conditions periodically to reflect changes in our messaging programs, business practices, technology, or applicable requirements.
Updates will be posted on this page with a revised effective date.
Contact Us
Questions regarding an SMS program may be directed to:
Mark Westby Company
Tulsa, Oklahoma
United States
Please contact us using the contact information provided on our website.